Paid Subscription Terms
Last Updated: June 26, 2026
Welcome to Slotted! These Paid Subscription Terms ("Terms") govern your purchase and use of the subscription services provided by Slotted, Inc. ("Slotted," "we," "us," or "our"). By purchasing or using a Paid Subscription, you agree to be bound by these Terms.
General use of the Slotted platform is governed by our Terms & Conditions.
Quick Summary
These Subscription Terms apply to providers who pay for access to Slotted's platform and agree to its fee structure.
Subscription Fees: Providers pay a Monthly Access Fee and Location Fees.
Award Fees: Providers may pay a fee when winning business through eligible Standard RFP workflows. Award Fees do not apply to Directed Bid or consultant-supported / Confidential RFP outcomes (see Section 4).
Award Fee options when applicable:Flat Fee: 1.5% of the estimated one-year fulfillment value (invoiced net 60).True-Up Fee: 1% of actual fulfillment revenue, paid monthly for 24 months.
Flat Fee: 1.5% of the estimated one-year fulfillment value (invoiced net 60).
True-Up Fee: 1% of actual fulfillment revenue, paid monthly for 24 months.
Referral Program: Providers can refer brands using unique codes to receive benefits on eligible Standard RFP outcomes.
Circumvention: Attempts to bypass Slotted's fee system for Platform-Mediated Opportunities result in bans and penalties.
Cancellation: Providers can pause or cancel anytime, but no refunds are issued for voluntary cancellation.
Pricing Changes: Slotted may adjust fees with 30 days' notice. Please review the full details of these terms to understand how Slotted's pricing and award fee system work.
1. About Slotted
Slotted is a collaborative procurement platform that supports multiple workflow types—including Standard RFPs, Directed Bids (provider-initiated evaluations), and Confidential RFPs (consultant-governed, reveal-controlled)—so brands and providers can find, evaluate, and engage with one another under workflow-specific rules.
2. Subscription Fees
A Provider subscription is comprised of the following components:
- Monthly Access Fee: Access to platform workflow tools and RFP opportunities, with an unlimited number of users on the Provider account.
- Location Fee: A monthly charge assessed for each fulfillment location profile associated with the Provider.
These prices are available on the website. We reserve the right to adjust prices at our sole discretion. Any changes to existing subscriptions will be communicated with at least 30 days' notice to existing subscribers.
All fees are exclusive of applicable taxes, which are added at checkout. Subscriptions are prepaid via credit card and renew automatically every 30 days unless you pause or cancel the subscription.
An active Paid Subscription is generally required for Providers to receive marketplace RFP invitations, maintain public location profiles, and use provider workflow tools (including the Leads Hub, Directed Bid creation, and prospect pipeline features). Specific feature access may vary by plan and workflow type.
Slotted reserves the right to adjust pricing models, including performance-based fees, with 30 days' notice to users. Slotted reserves the right to modify subscription plans, pricing structures, or feature offerings at any time with notice to subscribers.
3. Cancellation
Users with admin permissions can pause or cancel their subscription at any time in account settings. There is no notice period required for cancellation. No refunds are given for voluntary cancellations; access will continue until the end of the current billing cycle. If Slotted discontinues your subscription without cause before the end of your billing cycle, a prorated refund may be issued.
4. Award Fee
4.1 General rule
In addition to monthly subscription fees, Providers agree to pay an "Award Fee" for business they win through eligible Standard RFP workflows on Slotted, unless an exception in Section 4.2 applies. The Award Fee amount for a specific opportunity is displayed to the Provider before submitting a proposal response. Submitting a proposal response for an eligible workflow constitutes acceptance of the displayed Award Fee for that deal.
The Award Fee is calculated dynamically on a deal-by-deal basis. Providers may choose from two options when an Award Fee applies:
- Flat Fee Option: 1.5% of the estimated one-year value of the business, invoiced on net 60-day terms upon the brand starting shipments.
- True-Up Option: 1% of actual fulfillment fees billed monthly for the first 24 months. Providers must report monthly billings and remit the Award Fee to Slotted each month.
Award Fees apply exclusively to fulfillment fees and exclude parcel revenue.
Providers select the Award Fee option on a per-opportunity basis before submitting proposals when an Award Fee applies.
If the Brand chooses not to move forward after making a selection and does not begin business operations with the Provider, the Award Fee will be waived. Slotted reserves the right to invoice the Award Fee if a Brand awards business to the Provider within Slotted, ceases the engagement before the initial move-in date, and returns to that Provider within a 12-month period.
4.2 Award Fee exceptions (workflow type)
No Slotted Award Fee is charged for business won through the following workflow types, even when a proposal is submitted and accepted on-platform:
- Directed Bid: Provider-initiated or provider-sponsored evaluations (legacy product label: "Solo Bid"). These workflows are sourcing-restricted and provider-led.
- Consultant-supported / Confidential RFP: Brand-owned RFP workflows where a consultant organization is linked as the governance actor and the workflow is marked consultant-supported on the platform.
When no Award Fee applies, the Provider will see a zero Award Fee (or equivalent disclosure) before proposal submission. Slotted may update workflow eligibility for Award Fees with at least 30 days' notice; continued use after the effective date constitutes acceptance.
4.3 Disputing an Award Fee
Providers can dispute an Award Fee within 15 days of invoicing by submitting a written request with supporting evidence to contact@slotted.com. Slotted will review disputes and make a final determination based on platform activity logs and engagement records. If no dispute is raised within 15 days, the Award Fee is final. Slotted has the sole right to determine whether an Award Fee applies based on platform activity logs and workflow type.
5. Referral Program
Each Provider in Slotted is assigned a custom referral code visible in the Dashboard. Brands signing up on Slotted may enter a Provider's referral code at account creation. If a brand is new to Slotted and uses a referral code, they will be considered referred by the Provider associated with that code. Only one Provider may be credited as the referrer per brand.
Referral benefits apply to eligible Standard RFP outcomes where an Award Fee would otherwise apply. Referral benefits do not apply to Directed Bid or consultant-supported / Confidential RFP outcomes where no Award Fee is charged.
If a new referred brand initiates an eligible Standard RFP within 90 days of account creation:
- If the referring Provider wins: No Award Fee is charged.
- If another Provider wins: The referring Provider receives 25% of the Award Fee paid by the winning Provider. Payment is made within 30 days after Slotted receives funds associated with the Award Fee.
Slotted may assign a referral relationship later if no referral code was used at signup. Leads that enter through a Provider's website widget, prospect pipeline, or Directed Bid invitation may be tracked separately in the Leads Hub; referral credit remains governed by the rules above unless Slotted publishes a separate promotion.
6. Circumvention
Circumvention includes directly or indirectly contacting, negotiating with, or completing a commercial fulfillment relationship with any Platform-Mediated Opportunity outside Slotted to avoid applicable subscription fees, Award Fees, or brand-side platform fees.
A Platform-Mediated Opportunity includes, without limitation:
- Marketplace or Standard RFP invitations and responses
- Directed Bid evaluations once shared with a brand
- Prospect relationships and pre-deal conversations initiated or managed in the Leads Hub
- Confidential / Blind RFP participation
- Any brand or provider introduction, matching, or evaluation facilitated by Slotted tools, messaging, or data rooms
Provider-private draft evaluations that have not been shared with a brand are not Platform-Mediated Opportunities until the Provider explicitly invites or shares the evaluation with the brand on-platform.
Circumvention will result in a lifetime ban and a monetary penalty equal to the greater of $50,000 or double the Award Fee that would have applied (or, if no Award Fee applies, double Slotted's reasonable estimate of fees avoided). Bans of the User or Provider will be made at Slotted's sole discretion.
7. Changes to Pricing and Terms
We may change our subscription fees or these Terms from time to time. Existing subscribers will be notified via email at least 30 days prior to any changes taking effect. Continued use of the Service after the effective date constitutes acceptance of the new fees or Terms.
8. Contact Us
If you have any questions about these Paid Subscription Terms, you can contact us:
- By mail: 322 W 5th Street #109, Marysville, OH 43040
- By email: contact@slotted.com
Related policies:Terms & Conditions · Privacy Policy